Keep your service contracts
renewing automatically.
CallDesk tracks every alarm cert, sends automatic annual service reminders to your customers, and catches every new installation enquiry — even when you’re on a call-out.
- Alarm cert tracker with expiry reminders
- Annual service reminders auto-sent to customers
- Every missed call transcribed instantly
- Visual Job Board for all your leads
- PSA cert documentation stored per job
- Team job assignment & engineer management
- Works on Vodafone, Three, Eir & more
- Set up in 2 minutes
No credit card needed · Cancel anytime
Everything you need. One app.
Built specifically for Irish alarm companies — no bloat, no fluff.
Alarm Cert Tracker
Log alarm cert reference numbers, issue dates and expiry dates against every installation. Get email reminders 30 and 7 days before any cert expires. Attach the cert document or photo to the job record.
Annual Service Reminders
Log every alarm installation with the customer’s details and set an annual service interval. CallDesk automatically texts customers when their service is due — keeping contracts renewing without any manual chasing.
Missed Call Transcription
When a new installation enquiry or emergency call-out rings while you’re on a job, CallDesk catches it. You get the full voicemail transcribed and texted to you within seconds.
Visual Job Board
Every lead from first enquiry through to completed installation, visible at a glance. Drag jobs across stages. Assign call-outs to engineers. See the full pipeline on any device.
Team & Engineer Management
Add engineers, assign call-outs and installations from the Job Board, and control what each person can access. Everyone gets their own login.
Auto-Reply to Missed Calls
Every missed enquiry gets an automatic SMS so potential customers know their call was noted. Keeps them from calling a competitor while you’re finishing a job.
Set up in under 2 minutes
No hardware. No app store. Works on any phone.
Cancel anytime · No contracts
Simple, honest pricing
No hidden fees. No contracts. Cancel anytime.
- ✓ All features included
- ✓ Unlimited leads & jobs
- ✓ Cert tracker & service reminders
- ✓ Team access & job assignment
- ✓ Works on all Irish networks
Questions from Irish alarm companies
Everything you need to know.
Does CallDesk work for alarm companies in Ireland?
Yes. CallDesk covers the three core needs of an Irish alarm company: catching new installation enquiries, tracking alarm cert compliance, and keeping existing customers on annual service contracts automatically.
How does the alarm cert tracker work?
For each installation job, open the job in CallDesk and go to Certs & Compliance. Select Alarm Cert, enter the reference number, issue date and expiry date, and optionally attach a photo of the cert. CallDesk emails you 30 and 7 days before expiry. The cert is permanently linked to the customer and property, searchable by name or address.
How do automatic service reminders work for alarm customers?
Log each installation in the Installed Base with the customer’s name, address and phone number. Set the service interval to 1 year (standard for alarm systems). CallDesk automatically sends an SMS to the customer when their annual service is due — from your number, in your name. No manual effort required.
Can I store PSA compliance documentation?
Yes. Log PSA cert reference numbers, attach cert documents or photos, and store them against each installation job. Everything is instantly searchable if a customer or inspector asks for documentation.
Can I manage multiple engineers with CallDesk?
Yes. Add your engineers, assign call-outs from the Job Board or Lead Inbox, and set the level of access each person has — their own jobs only or the full board.
How much does CallDesk cost?
€18.99 per month (VAT exempt). 7-day free trial with no credit card needed. No contracts — cancel anytime.
Ready to stop losing leads?
Join Irish alarm companies who use CallDesk to stay on top of every job.
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